Frequently Asked Questions
We are a well known roofing company in London Ontario, and have recieved numorous questions from customers. We have decided to list these questions here in a simple FAQ format. One of the most common questions we recieve is "What makes you the best choice of roofers in London Ontario?". Read the "About Armour Shield Roofing" FAQ's below and you'll find out why we have a 0 complaint history with over 15 years of experience!
About Armour Shield:
Who is Armour Shield Roofing?
We are a roofing company in London Ontario, offering new roof installation, roof repair, and roof replacement. We have been in business since 1996, and are proud to have an A+ rating and a record of 0 complaints with the BBB of Western Ontario. We offer high quality roof replacement, using the best products and expert installers. We have proven ourselves as one of the best roofing companies in London Ontario by winning the prestigious Better Business Bureau, Business Integrity award of 2012 In Western Ontario. We are very proud to win this award. Integrity in business is the best reward that any company can achieve and maintain.
Read what our past customers have to say by looking through our testimonials page!
Are your roofers certified and insured?
Yes, we only employ fully licensed roofers who then undergo further training to exceed industry standards. Our supervisors and employees are fully certified with every shingle manufacturer that we install their products. This maximises the high quality of the installation as different manufacturers may have a different criteria for the installation of their various products. All our employees are hourly paid and covered by WSIB. All our employees go through safety courses and fall arrest courses and have their certificates of achievement in every course. Armour Shield Roofing carries a $5,000,000.00 liability insurance to protect your property, the highest in the industry.
Can I see some examples of your work?
Absolutely! Our Portfolio contains updated photos of our projects completed in the London, Ontario area. Here you can see some examples of residential and commercial roofing projects we’ve completed. When you receive our quote package it will include numerous addresses of roof replacements that we have completed in your area or close to your street and neighbourhood. You can drive by the houses and look at different colours and styles of shingles which are identified with every address on the list. Any of our customers will be happy to give us a good reference; if it happened that you meet them when visiting the different completed roofs.
What roofing products do you use?
We are a certified SELECT ShingleMaster by CertainTeed Roofing Company, one of only a few in Ontario, a certified Roofing Company with BP of Canada, and a Certified Shield Pro Plus company with IKO. If you would like to use other manufacturers for your roofing project that also could be arranged. The combination of these high quality products and our master workmanship results in the value we offer to our customers.
What warranties do you offer?
The shingle Manufacturers offer a product warranty which varies depending on the product chosen and the manufacturer of choice. Armour Shield Roofing offers an installation warranty on every roof we install. The duration of our workmanship warranty depends on the nature of the project and weather it is a residential or commercial project. Please ask our Armour Shield Roofing consultant about the workmanship warranty that applies to your project.
How long will these products last?
A typical roof can last anywhere from 15-25 years. This is true of a high quality roof, installed by expert roofing contractors. It is of course dependant on the climate, products used, and natural factors such as weather, pests, presence of trees close to the roof and other factors. the direction the roof is facing plays a big role in the life expectancy of the roof, roof slopes facing South West usually do not survive as long as other slops facing other directions.
Roofing Services in London Ontario
How can I receive a quote, should I schedule my roofing right away?
Yes, please book with us to complete your roofing as soon as you decide you are going to do business with Armour Shield Roofing in London, Ontario. Our roofing season fluctuates due to the weather and work load, so the sooner we can prepare for the job the better. Depending on the specifications of your roofing needs, we may need to order special materials as well.
How quickly will my roof be completed?
The length of the project depends on many factors, the most uncontrollable being weather. Depending on the project it usually takes 2 to 5 days to complete a residential roof. We will be able to provide you with a more accurate estimate of how long it will take when we present you with your quote.
How do I know I need a new roof?
If your shingles are torn, curled, or have cracks in them, your roof is probably due for a roof replacement. You may see signs of discolouration and a loss of granules as well. If you need a roof repair, and not an entirely new roof, Armour Shield Roofing will include this as an option in the quote. We will never tell a home owner they need a new roof when all they need is a repair.
You may see signs on the interior of your home as well. If you’re seeing stains on your interior walls or ceilings or you see some blistering paint you may have a small leak from your roof that require repairing or your shingles are getting old and cannot waterproof your house properly, anymore. Our consultants at Armour Shield Roofing will advise you properly and recommend what is the best plan of action.
Does my roof need special attention in the winter?
Yes, because we live in Canada and have heavy amounts of snow accumulating on our roofs. Your troughs and downspouts need to be cleared from any debris to allow water to run down and not form ice dams on the roof. Water from the melting snow or from the occasional rain in the winter month will accumulate and form a pooling effect behind the ice dam. as a result water will enter the house and create damage. Ice and water membranes are now used to minimize the effect of ice dam leaks but the best installed roofs could be victims of leaks if the water does not run freely from the roof in the winter month. We offer troughs and downspouts cleaning services in the spring, summer and fall. Cleaning you troughs and downspouts will save you a lot of headache in the winter month. Book you’re cleaning early before it gets cold as ice in the troughs and down spouts will not allow us to clean them and remove the debris trapped in them.
Will I have to clean up after the roofers?
We will have your house as clean as it was before we started the work. We are extremely picky when it comes to cleanup. We clean every section of the roof and corresponding ground as the work is being performed. We have big magnets on wheels that we use to sweep the ground to pickup nails and any metallic debris. Tarps on ground and gardens are a must in our everyday operations to protect the grass and gardens. If your house is not 100% cleaned to your satisfaction after all the work is completed, you do not pay for the work until it is all cleaned to your satisfaction. This is our promise to you.